FAQs

Yes, Connetix are compatible with leading magnetic tile brands, however our tiles contain stronger magnets than most so other tiles may not hold together as strongly.

We recommend using a damp cloth without chemicals to clean your tiles. We don’t recommend placing them in water as the magnets may rust.
Connetix are made in China from non-toxic, BPA and phthalate free ABS food-grade plastic. Our products undertake regular safety and quality control testing.
Although all of our tiles are ultrasonically welded and include rivets for extra safety, your safety is paramount to us and so we recommend from 3 years & up.

If you purchased from an authorized representative, please contact that retailer for assistance.

If you purchased direct, please contact us a [email protected]

Please contact us at [email protected] for further information about our educator discounts.

OUR COMMITMENT TO SAFETY

  1. All of our magnets are safely secured inside each tile using ultrasonic welding & rivets
  2. All of our products are tested regularly and meet the following consumer toy safety standards for flammability, mechanical hazards & labelling requirements:
    • Australia / New Zealand AS/NZS 8124: Part 1 2019, AS/NZS 8124: Part 2-3 2016
    • United States ASTM F963-17, 16 CFR 1500.3>
    • Canada SOR/2011-17 standards
    • European EN71 safety standards
    • Heavy metal & Phthalate (BBP, DBP, DEHP, DNOP, DINP & DIDP) content within acceptable levels
    • BPA Free
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